Introduction:

Effective training is vital to keeping employee skills current to meet the ever-changing demands in the workplace. TERAGRAM’s Training assures you of first-class information delivery and unique, energetic and memorable presentations. Additionally, we offer the option of post-workshop coaching support to help the attendee transistion their new learning into new behaviors.

TERAGRAM’s presentation content and materials are specially prepared to ensure that all training is succinct and that learning will continue as part of a process discipline. Our training provides benefits that include:

• Strengthened employee/associate morale
• Improved organizational effectiveness
• Enhanced staff retention
• Increased overall profitability via performance and productivity
• Improved corporate image and professionalism

Through consultation, TERAGRAM identifies discrepancies between organizational needs and employee performance, then custom-prepares solutions to suit your specific requirements. Unlike many consultants who only recommend solutions, TERAGRAM can design and deliver a wide range of training.

Webinars -

Recorded Live Webinar Information Sessions complete with PowerPoint visuals.

• Superior Performance - The Information GAP - Click here to listen to this 25 minute information session
  Identify top performers before you hire them
  Understand an individual's natural behavioral tendencies
  Be aware of an individual's thinking style & their occupational interests
  Reduce employee turnover
  Reduce your risk of employment lawsuits
  Improve new hire integration
  Increase employee morale
  Make wise internal promotions and transfers
  Ensure successful succession planning
  
  
• Developing Effective Leaders - Click here to listen to this 16 minute information session
  Identify which managers already have the leadership abiity
  Develop a leadership pipeline
  Effectively evaluate performance
  Create a plan to modify or improve performance
  Improve performance and productivity
  Rreduce people problems
  Increase employee retention
  Realize greater profits
  
  
• Surviving the Workforce Crisis - Click here to listen to this 22 minute information session
  By the end of 2008 we will have 2 million more jobs than people to fill them! How will your organization deal with the current economic times and the workforce crisis of the future? Find out how to beat the potential shortage of skills and talent and the resources available to you to prepare your organization to manage this challenge.
  
  
• Managing the Change and Complexity Facing All Organizations - Click here to listen to this 15 minute information session
  How will your organization meet the numbers, figure out how to grow the business, and develop an executive team who, in turn, will develop their own team? The one with the best plan and people to executive wins! Strategic planning can be a difficult task. Learn how to de-mystify the Strategic Planning Process for your organization.
  
  

  ***NOW AVAILABLE***
  

  Be the Employee Every Boss Wants! 26 Ways to Bullet-Proof Your Career

  This 26 Chapter book gives employees a concise description of the importance of the desired behaviour, ideas on how to demonstrate the action together with points to know when your actions are working! View Table of Contents.

  Have you ever wondered about some of the misconceptions your employees have?  This just released book written by Margaret Miller, C.E.C, with contributions from Elva O’Sullivan, Ph.D. and Kate Menard, BA, is an excellent addition to your new hire package, a resource for all employees with the aim at self-improvement, or an addition to your HR Library. View a sample chapter.

  To order your copy click here.

Workshops & Presentations

Workshops :

Presentations & Workshops

TIME MANAGEMENT & ORGANIZATION

Don't have enough time for yourself? Are you having trouble getting things done? Do you miss critical deadlines? A "nuts and bolts" workshop that shows you how to juggle priorities, handle the demands of others and achieve significant results while maintaining a balanced life.

Learn effective use of a time tool, how to improve your efficiency, tips to prevent things from falling through the cracks, how to organize your workspace for maximum effectiveness, understand the difference between a time priority, time obligation and time waster and discover how to find more time in your week.

Receive practical tips & suggestions for effective business communication, discover how to hold more effective meetings, how to delegate more effectively, understand why we procrastinate and how to overcome it, identify your stress resistance and understand how to better deal with stress and the hassles of everyday life, understand the difference between behavioral versus mechanical habits and how to successfully form new habits. Become more efficient and productive in your business and personal life.
(1/2 day or 1 day workshop) Code: TW001

A SUCCESSFUL HIRE

Hiring the wrong individual can cost your company time and money. An individual's past behavior predicts future behavior. Train your managers on how to screen candidates using behavioral based interview techniques. Hire for attitude, train for skills - and hire right the first time!

All participants receive a copy of "A Successful Hire" your quick reference guide to hiring the right person for the right job.
(1 day workshop) Code TW002

EXCEPTIONAL CUSTOMER SERVICE

To maintain a loyal customer base you must offer superior customer service. Set your company apart from your competition. Equip your staff with the skills, tools and know-how to provide exceptional customer service that keep your customers coming back.
(1 day workshop) Code: TW003

TEAM BUILDING

"Planting the Seeds" is a highly interactive workshop that lays the foundation for a strong cohesive team. Highly functioning and effective teams don't just "happen", they are developed. This workshop provides a current reality check, addresses the various social styles of individuals, how to provide effective feedback, win-win negotiation, consensus decision making, contracting within the group and the creation of team operating ground rules. The program consists of a pre-workshop activity, a 1-day interactive workshop, plus post-workshop activities and support.
(1 day workshop plus) Code: TW004

BRIDGING THE GENERATION GAP

Employees quit their managers, not the company. Outdated management attitudes need to be set aside.  We are facing a crisis as the population will shift from “baby boomers” in the workforce to Genxers and there are 45% less Genxers than “baby boomers”.  Talent Management will become a major problem for all companies.  It is estimated that by the end of 2008 we will have 2 million more jobs than people to fill them! The numbers only increase.  Companies with money and the reputation as employers of choice will survive the crisis, many others will not.

Companies today must have a workforce strategy in place to meet the challenges of the impending workforce crisis and one that retains their current key talent.  Managers need to look at their employees not as challenges to deal but rather as people to be understood. Organizations must ensure they have the right person in the right job. Additionally, organizations must develop effective managers and verify the specific management skill sets that are required for them to perform up to their full potential.  An interactive workshop during which the participants will explore, understand and learn what is needed to bridge the generation gap.

(1 day workshop) Code: TW005

Contact TCCG today for more details